UK Delivery Information

Cricket Flow delivers cricket gear across the United Kingdom quickly and reliably.

Dispatch Times

We aim to dispatch all in-stock items within the next working days.

During peak seasons, dispatch times may be slightly longer.

You will receive a confirmation email once your order has been shipped.

Fast delivery usually takes 1–2 working days depending on the courier.

Standard delivery usually takes 2–5 working days depending on the courier.

If Bat preparation is selected, your order will be dispatched in 10–14 days.

UK Shipping

We deliver across England, Scotland, Wales, and Northern Ireland.

Shipping costs are calculated at checkout based on order value and delivery location.

Where applicable, we offer:

Standard UK delivery

Tracked services

Express options (if selected)

Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email (where applicable).

Please allow 24 hours for tracking updates to appear.

Delivery Issues

If your order is delayed or arrives damaged:

Contact us immediately

Provide your order number and photos (if damaged)

We will work quickly to resolve the issue.

International Delivery

Currently, we deliver within the United Kingdom only.

If you require international shipping, please contact us before ordering.

Questions?

📧 info@cricketflow.co.uk
📞 07723841130

Trusted by local cricketers – delivering across the UK.

Refund & Returns Policy

Last updated: 03/03/2026

At Cricket Flow, we want you to shop with confidence. That’s why we offer a 30-day returns policy on most unused items.

1. 30-Day Returns

You have 30 days from the date you receive your order to request a return.

To be eligible for a return, items must be

Unused and in original condition

Returned with original packaging, tags and labels

Not personalised or custom-made

To start a return, email:
info@cricketflow.co.uk
Include your order number and reason for return.

2. Your Legal Right to Cancel (14 Days)

Under UK Consumer Contracts Regulations, you also have a statutory right to cancel your order within 14 days of receiving your goods for any reason.

If you cancel within 14 days, you have a further 14 days to return the goods.

Your statutory rights are not affected by our 30-day policy.

3. Non-Returnable Items

The following items cannot be returned unless faulty:

Custom or personalised products

Clearance items

Used cricket bats or protective gear

Items damaged through misuse

4. Faulty or Defective Items

If your item is faulty:

Contact us within 14 days of discovering the issue

Provide your order number and photos

If confirmed as a manufacturing defect, we will:

Repair, replace, or refund the item

Cover reasonable return shipping costs

Normal wear and tear, improper knocking-in, toe damage, or misuse are not considered manufacturing faults.

5. Return Shipping

Unless the item is faulty:

Return postage is the responsibility of the customer

We recommend tracked delivery

We cannot accept responsibility for items lost in transit

6. Refunds

Once we receive and inspect your return:

Refunds are issued to the original payment method

Please allow 5–10 working days

If you paid with Klarna:

Klarna will adjust your payment schedule accordingly

Any installments will be updated directly through Klarna

7. Contact

📧 info@cricketflow.co.uk
📞 07723841130

Trusted by local cricketers – delivering across the UK.